Veterans Affairs Canada Service Standards
Veterans Affairs Canada (VAC) has set service standards to ensure quality and timely delivery of services and decisions. The department is currently conducting a review of these standards to ensure they report on the service experiences that matter most. New standards may be added and/or existing ones may be changed as a result.
- Publisher
- Veterans Affairs Canada
- Resources
- 21
- Catalogue metadata updated
- 2025-11-15
Data overview
- Formats
- CSV, ODT, XLS, XLSX
- File languages
- English, French
- Available actions
- 20 loadable resources
Official sources and licences
Resources
- 2015-2016 Service Standards (French, XLS) XLS
- 2015-2016 Service Standards (English, CSV) CSV
- 2015-2016 Service Standards (English, XLS) XLS
- 2015-2016 Service Standards (French, CSV) CSV
- 2016-2017 Service Standards (French, XLS) XLS
- 2016-2017 Service Standards (English, XLS) XLS
- 2016-2017 Service Standards (English, CSV) CSV
- 2016-2017 Service Standards (French, CSV) CSV
- 2017-2018 Service Standards (French, CSV) CSV
- 2017-2018 Service Standards (English, CSV) CSV
- 2017-2018 Service Standards (French, XLSX) XLSX
- 2017-2018 Service Standards (English, XLSX) XLSX
- 2018-2019 National Client Contact Network Report (English, CSV) CSV
- 2018-2019 National Client Contact Network Report (French, CSV) CSV
- 2018-2019 National Client Contact Network Report (French, XLS) XLS
- 2018-2019 National Client Contact Network Report (English, XLS) XLS
- 2018-2019 Service Standards (French, CSV) CSV
- 2018-2019 Service Standards (English, CSV) CSV
- 2018-2019 Service Standards (French, XLSX) XLSX
- 2018-2019 Service Standards (English, XLSX) XLSX
- 2018-2019 National Client Contact Network Report Data Dictionary (English, French, ODT) ODT