Citizen Service Requests (311 Requests)

Citizen Service Requests (311 Requests) is an open dataset from Government and Municipalities of Québec with 7 files (CSV, HTML); catalogue record updated 2026-05-27. On CanQuery you can open 5 CSV or Excel files as tables, filter, chart and export up to 10,000 rows as CSV and follow the original downloads.

This data set contains information requests and service requests submitted to the City of Montreal via the 311 call system, by email and at the Accès Montréal Offices (BAM). It should be noted that service requests fall into three categories: requests, complaints and comments. WARNING: The data in this set represents all requests submitted regardless of whether they resulted in an intervention by the City of Montreal or not. In addition, it is important to be aware of the methodology since it contains information on the collection and management of the data necessary for any analysis or interpretation of the data.

Publisher

Government and Municipalities of Québec

Resources

7

Catalogue metadata updated

2026-05-27