Departmental Results Framework Indicators 2022-2023 Edition - Indicator 8: Public Perception Index, Trust (French, CSV)

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Publisher-reported update

2024-01-17

The Public Perception Index: Trust is calculated from the results of the questions: I can trust the CRA to do what is right + The CRA works for the benefit of all Canadians + I feel that the people at the CRA are trustworthy + The people at the CRA are capable of doing their job well It is an average of scores from the three audiences (individuals, small & medium enterprises, tax intermediaries) from the CRA Annual Corporate Research.

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