Ombuds Annual Report: Organizational Well-Being—A Shared Responsibility—September 2024 to August 2025 (English, HTML)

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Publisher-reported update

2026-01-22

This year’s reporting period coincides with significant feedback captured in the 2024 Public Service Employee Survey, published in June 2025. Results reflected notable declines in satisfaction, including a drop in the percentage of respondents who would recommend the OAG as a great place to work—from 87% (2020 survey) to 49% (2024 survey). I know these results are painful for many who take great pride in and care deeply about this organization, its mandate, and its people. Organizational challenges can be complex and persistent. I hope this report will promote reflection, discussion, ongoing commitment, and optimism for improving our workplace together.

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