ccmMercury - Privacy Impact Assessment: Global Affairs Canada - 2023-08-15 (English, HTML)

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2026-07-09

The Privacy Impact Assessment (PIA) was developed as part of the Department’s commitment to protection of personal information. It also meets the Management of Information Technology Security requirements obligating departmental major services to undergo a security and privacy assessment at this point. ccmMercury is an off-the-shelf work flow product developed by WorkDynamics Technologies Inc. of Ottawa that is configured to provide users with access to one or more systems. ccmMercury has been in use at the Department of Foreign Affairs and International Trade (DFAIT) since 2001 and is a system being used by departmental officials. The development of a Privacy Impact Assessment was part of the Department’s commitment to protect personal information. It also met the Management of Government Information Technology requirements obligating departmental major services to undergo a security and privacy assessment.

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