Municipal Benchmarking Network Canada (Annual Report Data) (English, CSV)

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Publisher-reported update

2023-02-09

On October 26, 2022, the 2021 Municipal Benchmarking Network Canada (MBNC) Performance Report was released and represents the 16th year that York Region has participated in this benchmarking program. The report reflects the joint efforts of 12 member municipalities in four provinces across Canada, including five regional governments in Ontario. It includes 167 public measures in 36 service areas. Measures fall under four categories: community impact, service level, efficiency and customer service. In 2021, York Region reported 132 public measures in 26 service areas as dictated by its regional service responsibilities. The measures relate to performance across the Region’s activities and include: roads and transit, wastewater and water, waste management, social housing, emergency shelters, child care, social assistance, emergency medical services (delivered in the Region by Paramedic Services), long-term care, court services, legal, planning and police, as well as a number relating to general government, revenue and other financial benchmarks, and delivering services efficiently. Members use the network to collaborate on creative solutions, often starting with a question like…

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