Departmental Results Framework Indicators 2023-2024 Edition - Indicator 7: Service Satisfaction Index (French, CSV)

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CSV

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ingestable

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519 bytes

Publisher-reported update

2025-01-09

The Service Satisfaction Index is calculated from the results of the questions: The CRA’s service was easy to access + The CRA’s service was timely + The information I was given was accurate + The information I was given was complete + The information I was given was easy to understand + The CRA representative took time to understand my situation + The CRA representative was professional + The CRA representative was courteous

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