Departmental Results Framework Indicator 6: Percentage of total volume of improved correspondence (i.e. changes to structure, design, language and format) (French, CSV)

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Publisher-reported update

2020-02-26

To support the Minister’s mandate commitment to deliver correspondence that is straightforward and easy to read, the External Administrative Correspondence (EAC) project aims to redesign 95% of CRA correspondence by May 2019.

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