CXD-311 Metrics (English, XLSX)
Load this English XLSX resource into a live table: CXD-311 Metrics.
- Format
- XLSX
- Access
- ingestable
- Size
- 42,800 bytes
- Publisher-reported update
- 2026-04-08
This dataset outlines a number of key performance metrics of the 311 Contact Centre. This information is used by 311 for planning purposes and will help provide an understanding of the services that 311 provides, peak service level periods and overall trends in providing services to the City of Toronto.
Data overview
- Formats
- XLSX
- File languages
- English
- Available actions
- Load table · Access original file