court-services-customer-satisfaction-survey-result-2013 (English, XLSX)

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XLSX

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ingestable

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65,041 bytes

Publisher-reported update

2019-07-23

See Codebook. Court Services Division conducted a Customer Satisfaction Survey in 2013 using Fluid Survey. The survey ran for a 6 week period commencing on Monday, September 23, 2013 and ended on Friday, October 31, 2013. The data set has been reviewed to ensure that the content does not: * Contravene the City's policies or applicable laws related to anti-discrimination, human rights or privacy; * Include information that identifies an individual other than one acting in an official capacity, nor any comments that are personal attacks on someone's character, personal or business affairs, etc.; * Address an issue before the courts or outside of the City's jurisdiction, or comments on another organization or private company; * Contain unsubstantiated rumours or potentially libellous statements; * Contain obscenities, derogatory, insulting, offensive, violent or hateful language; * Include any email addresses, attachments, or web links. * In cases where such comments are found, only the language that contradicts the policy is removed by staff -- the remainder of the comments remains in the data set.

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