Departmental Results Framework Indicator 8: Percentage of total volume of improved correspondence (i.e. changes to structure, design, language and format) (English, CSV)

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Publisher-reported update

2020-12-07

To support the Minister’s mandate commitment to deliver correspondence that is straightforward and easy to read, the External Administrative Correspondence (EAC) project aims to redesign 95% of CRA correspondence by May 2019.

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