Original metadata (https://data.ontario.ca) (English, HTML)

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Publisher-reported update

2026-06-10

The OPS CSS are service commitments that you can expect when accessing government services by: * telephone * in-person visits * e-mail * regular mail * fax * government websites Where tracking systems were not available, sampling and mystery shopping was used to estimate results. *[CSS]: Common Service Standards *[OPS]: Ontario Public Service

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